We'd love to hear from you

Questions about a listing, safety on the platform, or feedback about PuppyHub? Send us a message and we'll get back to you by email.

How we handle enquiries

Our support team focuses on safety issues, listing quality, and helping you understand how PuppyHub works. We cannot guarantee the behaviour of individual buyers or breeders, but we do investigate reports and may remove users who violate our terms.

Support email

support@puppyhub.com

Typical response time

Within 1–2 business days

For emergency situations

If you believe an animal is in immediate danger, please contact your local animal welfare organisation or authorities. PuppyHub cannot respond to emergency welfare cases in real time.